EcoStrata-Digital: A Sustainable Digitalisation Framework for ESG Adoption in Strata Management in Malaysia

About the Project

Malaysian high-rise strata properties often face an ESG operational vacuum post-construction. Daily management remains reactive and manual, burdened by localised data silos and persistent fee collection disputes. EcoStrata-Digital addresses these challenges through a three-pillar sustainable digitalisation framework that operationalises ESG compliance within the Strata Management Act 2013 (Act 757). Specifically, the Environmental pillar utilises IoT sensors and AI-driven predictive maintenance to optimise resource consumption and reduce carbon footprints. The Social pillar builds community trust via transparent communication portals and rapid dispute resolution tools, while the Governance pillar enforces strict statutory compliance through automated fee tracking and immutable digital audit trails. This innovation project outlines a sequential mixed-methods design to empirically substantiate the conceptual framework. Utilising Partial Least Squares Structural Equation Modeling (PLS-SEM), the framework's robustness will be systematically tested against primary data gathered from 154 BOVEAP-registered property managers and 54 GBI-certified residential buildings across Kuala Lumpur. Commercially, the framework will leverage a B2B API licensing model to integrate seamlessly with existing PropTech platforms such as JagaApp and TimeTec. Ultimately, this innovation aims to transform reactive strata management into a digitally powered ecosystem that advances UN Sustainable Development Goals 9, 11, and 12.